AOL to Permanently Discontinue its Dial-up Internet Service

Media company AOL has announced that it will discontinue its dial-up internet service on September 30, 2025. The business closure marks the end of an era that was a part of internet history since the early 1990s. The company stated that the decision was made as part of an evaluation of its products and services.

AOL was a pioneer in providing internet access, especially during the 1990s and early 2000s, when the company had more than 23 million subscribers in the United States. However, the rise of faster connection options, such as cable and DSL, led to a significant decline in dial-up internet usage. As of 2025, only about 175,000 U.S. households still relied on dial-up services to connect and browse the internet. The discontinuation of AOL’s dial-up services was not expected to affect other services included with AOL plans. Users are still able to access their email accounts and other AOL-related services through other internet connections.

A statement on AOL’s website stated:

AOL routinely evaluates its products and services and has decided to discontinue Dial-up Internet. This service will no longer be available in AOL plans. As a result, on September 30, 2025 this service and the associated software, the AOL Dialer software and AOL Shield browser, which are optimized for older operating systems and dial-up internet connections, will be discontinued.

This change will not affect any other benefits in your AOL plan, which you can access any time on your AOL plan dashboard. To manage or cancel your account, visit MyAccount.

Find out more details and find out more about the history of AOL at FanCalendar.

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